Ten Keys to Building a High-Performance Team


One thing I have learned in my life is this: winning is winning. I don’t care if it is sports or business—no one does it alone! Winning requires excellent coaching (leadership), dedicated teammates and high-performance teamwork! Teamwork is one of the most underutilized strategic competitive advantages in business today! Don’t believe me? Here is what best-selling author Patrick Lencioni says about teamwork:

“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage both because it is so powerful and it is so rare.”

“So rare…” That is the part of the statement that gets me! Business is the ultimate team sport! How could it be so rare? It all starts at the top with leadership. Leadership must demand it. It requires all of areas of the company to work together for a common purpose: creating value for our customers! How does your branch, department, division or company stack up in the teamwork area? Are you masters of cross-selling all services lines into your existing customers? Do you have a process for sharing knowledge and best practices?

In the mid-nineties, Price Pritchett highlighted 16 things required to create a high-performance team. I have narrowed it down to ten for this article.

Having been on three national championship teams in college—it is no secret---I love winning! What’s your choice? Do you want to work for an industry leader, or be a part of a mediocre outfit? Do you want to be on a championship team, or never even make the playoffs? Would you prefer to spend your days grinding away at a job where the group just never seems to click, or get a bang out of being a high powered unit that produces record breaking results?

Here are ten keys to building a high-performance team. How does your team rank in these areas?

1. Push for high-quality communication.

  • It’s the make or break issue

  • You must meet, talk and engage in very open give and take communication