• Susan Galloway

3 Virtual Selling Mistakes You’re Probably Making

Updated: Dec 15, 2020


Before the pandemic, would you have:

  • driven to your customer/prospect's place of business, and instead of meeting in person, call them on your cell phone?

  • handed them a business card without any logo or branding?

  • assumed you knew their current situation or challenges without asking?

Of course not. But many of you might be doing these 3 things without even realizing it.

I Don’t Like Being On Camera.

Guess what? Most people don’t, but it is the most under-utilized tool at your disposal and essential in the sales world today. The number one reason salespeople don’t use video is their fear of being on camera – 59% don't like how they look, and 48% worry more about how they look than they do about preparing for the meeting.* More worried about how they look than actually preparing for the call! Overcoming video call insecurities is easier said than done. Still, the more on-video calls you make, the easier it will get, and you'll be able to put the focus where it belongs – on your customer.